Privacy Policy

1. Introduction

Welcome to Reachbun ("we," "our," or "us"). Reachbun is a strategic content creation system designed to help busy founders, solopreneurs, and creators achieve 10x reach and inbound on LinkedIn. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, name, and profile information when you sign up for our waitlist or create an account.
• LinkedIn Profile Data: When you connect your LinkedIn account, we access your profile information, posts, and engagement metrics through LinkedIn's approved APIs.
• Content and Writing Samples: Your past posts, writings, and content that you provide to train your Personal AI to match your tone and style.
• Communication Data: Messages, support requests, and feedback you send to us.
• Payment Information: Billing details and payment information when you subscribe to our paid services (processed securely through third-party payment processors).

2.2 Information We Collect Automatically

• Usage Data: Information about how you use our Service, including features accessed, time spent, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and unique device identifiers.
• Performance Analytics: Data about your content performance, engagement metrics, and LinkedIn analytics.
• Website Analytics: Information about your visits to our website, including pages viewed, time spent, and referral sources.

2.3 Information From Third Parties

• LinkedIn Data: Profile information, post history, engagement metrics, and network data obtained through LinkedIn's official APIs.
• News Data: Information from news sources and trending topics relevant to your niche and content strategy.
• Third-Party Integrations: Data from other platforms you choose to connect with Reachbun.

3. How We Use Your Information

We use the information we collect to:

• Provide Core Services: Deliver our content creation, scheduling, and strategy services.
• Personal AI Training: Train your Personal AI to write in your unique voice and style using your past content.
• Content Strategy: Develop personalized content plans, suggest post ideas, and optimize your LinkedIn strategy.
• Performance Analytics: Track and analyze your content performance to improve your reach and engagement.
• News Monitoring: Monitor news and trends relevant to your niche to suggest timely content opportunities.
• Account Management: Manage your account, process payments, and provide customer support.
• Service Improvement: Analyze usage patterns to improve our features and develop new functionality.
• Communication: Send you service updates, feature announcements, and marketing communications (with your consent).
• Legal Compliance: Comply with legal obligations and protect our rights and interests.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: We may share your information when you explicitly consent to such sharing.
• Service Providers: We may share data with trusted third-party service providers who help us operate our Service (e.g., hosting, analytics, customer support).
• LinkedIn Platform: We post content to LinkedIn on your behalf through their official APIs when you schedule posts through our Service.
• Legal Requirements: We may disclose information if required by law, legal process, or to protect our rights or the rights of others.
• Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of assets.
• Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and processing infrastructure
• Staff training on data protection and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain processing of your information.
• Restriction: Request restriction of processing in certain circumstances.
• Withdraw Consent: Withdraw consent where processing is based on consent.
• Marketing Communications: Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Data: Retained while your account is active and for a reasonable period afterward.
• Content and AI Training Data: Retained to maintain your Personal AI model and service functionality.
• Analytics Data: Retained to provide historical insights and improve our services.
• Legal and Compliance Data: Retained as required by applicable laws and regulations.

When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Adequacy decisions from relevant authorities
• Standard contractual clauses
• Other legally recognized transfer mechanisms

9. Third-Party Services

Our Service integrates with third-party services, including:

• LinkedIn: For account integration and content posting
• Waitlist Management: For pre-launch user registration
• Payment Processors: For billing and subscription management
• Analytics Services: For service improvement and insights

These third-party services have their own privacy policies. We encourage you to review their privacy practices before using their services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

16. Contact Information

If you have questions about these Terms, please contact us here.